Exchange/Return Policy:
To enhance your home shopping experience, we offer a convenient 3-day exchange policy. To initiate an exchange, please notify us within three days of receiving your delivery if:
- The product is damaged.
- There are slight differences in color/design variations due to imitation, which are not covered by the return/exchange policy.
- Change of mind is not applicable.
- The product must be unused, in its original packaging, with labels and protective stickers/papers attached.
- Items customized on customer demand are not eligible for return (exchange possible only if stitching does not match measurements).
- The received product does not match the ordered size.
- Articles must be returned in the original packaging before use.
- Keep the receipt or proof of purchase for the exchange process.
- The customer is responsible for sending the parcel to our warehouse in Pakistan at their own expense via courier.
- Once we receive your item, we will inspect it and notify you of its receipt.
- You are responsible for covering the shipping costs for returning the item. Shipping costs are non-refundable, and we do not offer doorstep order collection under any circumstances.
- For any inquiries regarding the return process, feel free to contact us at +44 7950689836 & by email at fancypret@gmail.com